Me being a left-brain, analytical sort of person, the touchy-feely world of the human resources world seemed odd and uncomfortable to me early in my career. But fortunately, I tried to pay attention and also received some quality formal training in supervisory skills along the way. How you treat people, employees, coworkers, vendors and customers, impacts the company’s cultural environment, and as such, can impact the overall internal control environment, too.
There are so many examples of bad employer behavior available, so I won’t add to the list. These are two examples of dealing with employee misbehavior that ended with different but equally satisfactory results.
For the complete story and all the others on this blog, visit Amazon and search for “Tales From The Trenches,” available after August 31st, 2020.