I spend a reasonable amount of time thinking about why management disasters occur and what might have been done to prevent them. Preventing a disaster is much less expensive in every way, especially the human toll, than cleaning up a disaster. When I worked for the supermarket company, We were among the top well managed and profitable and successful companies in our industry. As the Manager of Internal Audit, I was in a perfect position to be able to review and analyze company operations, policies, procedures and culture to try and correlate some of these with our reliable and uninterrupted success. We did not experience disasters. We were never sued by the many shoplifters we apprehended or internal thieves we terminated. The Senior Vice President of Retail Operations was legendary in his reputation for being fearless. He did not suffer fools, but he was not a bully.
Since I left the company, the “old guard” management has retired, and a vice president of government relations for the company was sent to jail for embezzlement and a former vice president of accounting went to jail for 10 years as a result of naughty behavior at completely different company.
A coward dies a thousand deaths, a brave man only one.
I see too many people in positions of management who are afraid. On the one hand, that may seem like an exaggeration, but I don’t think so.
For the complete story and all the others on this blog, visit Amazon and search for “Tales From The Trenches,” available after August 31st, 2020.
bank auditing, CIA, CISA, CPA, embezzlement, Employee Theft, Internal Audit, internal controls, tax fraud, theft